The purpose of this course is to familiarize ‎the audience with the concept of quality and the ‎process of quality improvement across the ‎Health Care continuum. This course focuses on the ‎history and evolution of quality, its terms, ‎principles, theories, and practices. The audience is ‎introduced to a diverse collection of methods ‎of improving quality, including but not limited to healthcare quality, planning/ accreditation/certification, document control, and ‎documentation, data management, incident report/ root cause analysis, quality improvement, international standards & guidelines six sigma and ‎other tools that are an integral component of ‎Process improvement and customer satisfaction.

By the end of this program, participants will be able to:

  • Recognize total quality concept and techniques for managing, controlling, and improving ‎quality‎.
  • Improve nurse’s knowledge, skills and practice of health care quality. ‎
  • Explain the different meanings of the quality concept and its influence. ‎
  • Describe several techniques and quality management tools. ‎
  • Predict the errors in the measuring process, distinguishing its nature and the root causes.
  • Explain the fundamental principles and state of the evidence on quality and quality improvement
  • Analyze the strengths and weaknesses of different approaches for improving quality and safety
DateTimeTopic
Tuesday, 2/7/2024  
10:00am – 11:00am60 minDisclosure& Pretest
11:00am – 12:30pm90minIntroduction to Health Care Quality
Tuesday, 9/7/2024  
10:00am – 11:00pm60minPlanning/ Accreditation/ Certification
11:00pm – 12:00pm60minInternational Standards & Guidelines
Tuesday, 16/7/2024  
10:00am – 11:00am60 minDocument Control and Documentation
11:00am – 12:30pm90minPatient Safety 
Tuesday, 23/7/2024  
10:00am – 11:00pm60minPatient Tracing and Audit 
11:00am – 12:00pm60minQuality Improvement Tool
Tuesday, 30/7/2024  
10:00am – 11:00pm60minQuality Improvement Tools (DMAIC)
11:00pm – 12:30pm90 minData Management 
Tuesday, 6/8/2024  
10:00am – 11:00am90minIncident Report/Root Cause Analysis
11:00am – 12:30pm90minEnvironmental Safety
Tuesday, 13/8/2024  
10:00am – 11:30am90 minIntroduction to Risk Management 
11:30am – 12:30pm60minFMEA
Tuesday, 20/8/2024  
10:00am – 11:00am60minQuality of Care Initiatives in Infection Control 
11:00am – 12:00pm60minMedication Management System 
Tuesday, 27/8/2024  
10:00am – 11:00am60mimPatient Education and Consent 

From: 2/7/2024 to 27/8/2024

Post graduate nurses (Bachelor degree)

In order to receive your certificate, you have to attend not less than 70%
• Hard copy for 100 Egyptian Pounds
• Soft copy for free


The fees of the course will be directed towards the treatment of our children.


Course Fees and Registration