patient experience

 In order to foster a culture of person-centred care at the Children’s Cancer Hospital where patients/residents, families and staff consistently experience quality, compassion and partnership, this committee is chartered to…

Patient Feedback Sources:
Our patient relation team consists of passionate and dedicated professionals who collaborate across departments to ensure that every patient interaction reflects our values of compassion, respect, and quality…..

Patient and Family Rights:
Hospital patient has the right to receive care, treatment and services within the hospital in accordance with regulations and systems of the hospital all the time.
Hospital patient has the right to know the consultant and his crew who will provide health and medical care.
Hospital patient has the right to be aware of his/her treatment plan and its various stages while staying in hospital and when leaving…..

Patient stories Staff quotes Staff Videos(leaders, department (OUTPT , INPT, NURSING,PR,VOLUNTEERS,ART THERAPY, SOCIAL, SPRITUAL SUPPORT , PSYCHOSOCIAL)

انا عاوزه اشكر كل ام واب ربنا اختارهم واصطفاهم وحطهم في الاختبار ده واقولهم انتو اقوياء بجد”اقوياء بصبركم وتحملكماقوياء برضاكم عن قضاء الله وقدرهوبشكر كل طفل قادر يستحمل التعب والمعاناه وبيحارب اقوي الامراض واصعبها بيحارب السرطان بكل ما يملك واحنا كمان بنحارب معاه وان شاء الله احنا اللي حننتصر بالصبر والحب والرضاربنا يشفي جميع الاطفال … Continued

Hope ambassador program is a remarkable and a volunteer initiative program that follows peer to peer model and random model.
It goes beyond providing medical care and focuses on emotional wellbeing and family support by bringing hope and inspiration to our patients and their families facing cancer. This gives an exceptional patient experience free of charge to our children and their families in 57357 CCHE.

Thank you for being a valued member of our 57357 family. If our dedicated providers and staff made a difference for you, please submit an online form to share your message of thanks, Feel free to share it on your social media accounts or write down a message in a thank you card (you can … Continued

CCHE 57357 leaders believe that our patients and their families deserve an exceptional patient experience that is respectful and responsive to individual patient and family preferences, needs, and values….